FAQ

Crypterium App

What is Crypterium App?

Crypterium is building the most convenient payment solution that will let you pay with your cryptocurrencies with the same ease as cash or payment cards - anywhere in the world. There are just five simple steps separating you from using crypto in your everyday life:

  • Download Crypterium App from App Store or Google Store

  • Issue a card within the app

  • Bind it to your crypto account

  • Link it to Apple Pay, Samsung Pay or Android Pay

  • Use Crypterium anytime you pay with your smartphone.

We have set a goal of bringing the crypto industry mainstream so that you can pay your way. 

What are the current functions of Crypterium App?

We are constantly adding new features in Crypterium App to give you as many options of using your crypto in everyday life as possible. Right now you can:

  • Send crypto to any bank account - whether you want to refill your balance, or pay your mortgage and bills

  • Top up mobile phones in over 100 countries - we support over 500 operators, including well-known companies as AT&T, T-Mobile, Verizon, Virgin Mobile.

  • Refill Skype, Viber and Steam credits in under a minute. This is just the start and many other services are on the way

  • Send crypto in seconds using just the recipient’s phone number, even if he or she doesn’t have a crypto account

  • Buy crypto with traditional money straight from your bank account. Receive, safely store, exchange and send most popular cryptocurrencies in our wallet,

and much more.

Please keep Crypterium App updated so you’ve always got our latest and greatest improvements.


What currencies does Crypterium App support?

The current version of the App allows you to store your funds in BTC, ETH, LTC and CRPT. New cryptocurrencies will be added regularly. At the beginning, we will be focused on the most popular coins and tokens, like XRP, Dash, XEM, NEO, MIOTA, or XMR, moving to other Top100 coins. You can also suggest your favorite cryptocurrencies in our Telegram Chat, and we shall be happy to review.

Once you store your cryptocurrencies in Crypterium App, you’ll be able to check the real-time value of your crypto assets in US Dollars, Euro, Japanese Yen, Australian Dollars, or British Pounds.


What rates do you use?

Crypterium is building interactions with the leading market makers in the world to ensure that we get the best rate possible for you when paying with your cryptocurrencies. Our partners enable us to get the best prices on the market, which may improve on those available via retail crypto exchanges.

What is Crypterium ID?

Crypterium ID is an identification number given to every registered user. It can be used to receive and send money in any of the cryptocurrencies available in the App instead of a traditional and complex crypto wallet addresses. The ID is static and it’s the same for all the currencies, so when you send crypto you don’t have to worry about choosing one of many addresses - we’ll do it for you.

What fees do you charge?

Crypterium charges a small fee equal to 0.5% of the value of the transaction in CRPT for every crypto-fiat transaction made in our App. Apart from that, we don’t charge any additional fees: just as with a regular payment with a traditional bank card, the commission for the transaction processing is paid by the merchant, not the customer.

How safe is the Crypterium App?

Our application fulfills the most modern security requirements to mobile banks. We use a "hosted wallet" solution, so private keys are not stored within the app, so it is impossible to get access to them by just hacking the phone. Databases are backed up on a regular basis.

Why do I need to verify my identity in the Crypterium App?

Our users need to verify their identity so that Crypterium will be in line with a banking regulation commonly known as “Know Your Customer” (KYC) and is the process of a business verifying the identity of its clients. It is an anti-corruption and fraud measure that helps us prevent financial crime and fraud. It is also a legal requirement in almost all jurisdictions. Identity verification is a simple, one-time process. Once you’ve done it, you get full access to all Crypterium App features.

How can I verify my identity in the App?

In line with regulatory requirements you can make transactions for cumulative amount of EUR 150 before we ask you to verify your identity. Then you will need to upload a picture of a valid government-issued ID, for example a passport or a driving license, and take a selfie with that document. If you want to make transactions exceeding EUR 10,000 per month, we will also need you to provide us with your proof of residence - a utility bill, bank statement, tax invoice, or a government issued residential statement/certificate. You can find details instructions for each step in our App.

Products

How can I send crypto using just the recipient’s phone number?

Crypterium App introduces the most convenient way of sending cryptocurrency to anyone across the globe - even to people who don’t have crypto wallet. Just tap the "Send crypto” button in the App, and send any amount just using the recipient’s phone number. Choose one from your contacts book, or enter it manually, specify the amount, and then just send it. Transactions take just a second. Even if the recipient doesn’t have a crypto wallet, we’ll generate one automatically and send him or her an SMS with a link to download the app with the money in it. Use this feature to send money to your family and friends, colleagues and contractors, or even to give crypto as a birthday present. Together, we can bring crypto mainstream.

How do you process transactions in seconds?

Crypterium App runs its transactions off-chain making them instantaneous. This means we don’t need to wait until they are validated on blockchain to process them. Off-chain transactions also offer more security to the participants, because details are not publicly broadcast.

Why would I need a Crypterium Сard?

Crypterium Card will allow you to pay with the currencies you like the way you want. You will be able to spend your crypto directly on the things you need avoiding complicated exchanges. Since you pay with crypto, it doesn't matter which currencies the merchant will accept - he still will be able to get USD, EUR or any other local currencies.

Despite its simplicity in terms of user experience, we believe it is by far the most advanced payment solution on the market. While you get the chance to cash out your crypto holdings, merchants are still able to accept payments in USD, EUR or local currencies.

How can I get a Crypterium Card?

We are planning on issuing both virtual and plastic cards worldwide, but we are going to roll out our card solutions region by region. You can pre-order your card on our website, or subscribe to our newsletter to stay up to date with our new releases. Once we enable our card solutions in your region, you will be able to issue a virtual card right after your identity verification. In case you want to stay classic, you’ll be able to order a plastic card as well.

How do I use Crypterium Card in stores, cafes and etc.?

In terms of the use, your experience will be no different from paying with a traditional MasterCard or Visa cards. Link your Crypterium Card to Apple Pay or Android Pay and pay with it at any of 42 million NFC terminals across the globe, as well as in online stores. You can also order a plastic card to use it at ATMs or at retailers that do not support tap and pay technology. We are also planning on implementing QR payment solutions so you could make purchases by scanning the codes.

How can I make bank transfers in Crypterium App?

You can make bank transfers both to personal and business accounts. Once you’ve chosen the option that suits your needs, you should fill in recipient’s/company’s name, IBAN number, and SWIFT/BIC code, then specify the amount you want to transfer and just send it. Please note that bank transfers are normally processed within 2-3 days but timescales can vary by country. If you are concerned about any delays, please contact our support team at support@crypterium.com

What can I buy with crypto in the App?

With Crypterium, you can replenish your phone balance with Bitcoin or to send top ups to friends and family across the globe. You can also buy Skype, Viber, and Steam vouchers which can be used to top up your credits. Once your balance has been loaded, you’re ready to make a call or expand your gaming library with a multitude of the latest online quests.

CRPT Token

What makes CRPT stand out from other coins?

Just as a machine operates on fuel, Crypterium payment solutions are powered by CRPT tokens. Every time someone makes a payment, a fee equal to 0.5% of the value of the trade in CRPT is taken from user’s account and burned. This means the number of CRPT tokens will be reducing over time.

CRPT tokens can also be used as a method of paying fees applied to other, non crypto-fiat, transactions in Crypterium App – for a limited period of time or indefinitely, at the sole discretion of Crypterium. In this case, CRPT tokens can be used as a sole or additional mean of paying transaction fees. Unlike tokens used to pay for fees applied to crypto-fiat payments, those CRPT tokens may not be burned.

Can all the tokens be burned

No, increasing demand for tokens will increase the price of the tokens thereby reducing the amount that are going to be burned for each transaction. In practice this will mean that we will not run out of tokens, just burn a decreasing amount of the issuance over time.

Here’s an example: if you pay for a $100 purchase with Crypterium app, when CRPT is worth $0.5, you’d burn 1 token. But if the CRPT price increases, for example to $2, you’d only need to burn 0.25 CRPT for the same transaction. Simply put, the token-burning rate will be constantly decreasing. Think of it as an asymptote graph. Moreover, CRPT token is not an integer with 18 digits after the decimal point.

What is the total supply?

During the token sale Crypterium issued 99,983,677 tokens before reaching the hardcap designated in the White Paper. As specified, 70% of this amount went to those who bought tokens during the ICO, and the other 30% were reserved for the project’s needs. No more tokens will ever be added.

Where do I buy CRPT?

You can buy CRPT token directly in Crypterium App, or on the following exchanges: KuCoin, Liquid, HitBTC.

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