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Crypterium Wallet

What is the Crypterium Wallet?

The Crypterium Wallet is the ultimate solution to all your crypto-related needs. A single-access platform to store, send, receive, buy, exchange and cash out the world’s most popular cryptocurrencies anytime, anywhere.

The Crypterium Wallet is available on iOS and Android devices. There is also a web version for those who prefer a browser experience.

Is the Crypterium Wallet globally available?

Almost! The Crypterium Wallet is intended to serve as many countries as possible. To date, our services reach over 180 countries around the world. However, some jurisdictions are still not supported - they are;

Afghanistan, American Samoa, Bahamas, Botswana, Cambodia, Ethiopia, Ghana, Guyana, Guam, Iran, Iraq, Nigeria, North Korea (DPRK), Pakistan, Panama, Puerto Rico, Saudi Arabia, Sri Lanka, Syria, Trinidad and Tobago, Tunisia, Yemen, US Virgin Islands.

Compliance regulations are evolving and changing every single day. If your jurisdiction is currently on the list above, follow us on social media to stay tuned for any changes.

Is there a web version of the Crypterium Wallet?

We get it. Jumping from the phone to the computer can be really annoying. With the Crypterium Wallet, you can access your account using any web browser.

Try it now: https://app.crypterium.com/

Keep in mind that the Crypterium Wallet is a mobile-first product. That said, all new features are typically rolled out first for our mobile applications (available on iOS & Android). But don’t worry, they all eventually make it to our web version.

How safe is the Crypterium Wallet?

The Crypterium Wallet is a hosted wallet. In plain English, that means the private keys of your wallet are not stored within the application and you don’t have to store them yourself. We do it for you. Even if your device is compromised, hackers wouldn’t be able to access your private keys to steal your funds.

Moreover, all funds stored on your Crypterium Wallet are insured by BitGo — our strategic partner and leading custody solution in the cryptocurrency space.

The Crypterium Wallet also offers two-factor authentication, which is an additional layer of security for important operations within the platform.

Can I get the private keys of my wallets on Crypterium?

No, the Crypterium Wallet is a hosted wallet, and that means the private keys are stored on our side for additional security. Also, you don’t really need private keys to perform any transaction on the Crypterium Wallet.

Does the Crypterium Wallet offer Two-Factor Authentication (2FA)?

Yes, the Crypterium Wallet offers two-factor authentication. To turn it on/off, please go to the ‘Profile’ tab on your Crypterium Wallet account. We strongly suggest keeping this feature on, as it significantly reduces the risks of unsolicited transactions.

What currencies are available on the Crypterium Wallet?

We are constantly adding popular and demanded coins on the Crypterium Wallet. Here’s an updated list of the supported digital currencies: BTC, ETH, XRP, BCH, LTC, USDC, USDT, LINK, MKR, QASH, BAT, ZRX, REP, OMG, DAI, EURS, DASH and CRPT.

How do I contact Crypterium?

At Crypterium, we work non-stop to provide you with a seamless experience. And that goes for support too. With us, you’ll feel taken care of at every step of the way. Whether you have a question about our services, or a suggestion for our marketing team, here’s how to contact us:

What rates do you use for transactions?

We understand that finding the best rates on the market is difficult and can be quite time-consuming. That’s why we’ve created Crypterium SX — a powerful bid-matching engine, that dynamically monitors the world’s Top 10 cryptocurrency exchanges and picks the best rates for each of your transactions. It’s simple, fast and fully transparent.

Does Crypterium charge any fees?

All crypto-to-crypto transactions are absolutely fee-free with the Crypterium Wallet. If you receive, send, and exchange cryptocurrencies using the wallet, the only charge applicable is the blockchain fee. Crypterium doesn’t take any commission on those transactions.

The Crypterium Wallet charges variable fees on crypto-to-fiat transactions. In other words, the transactions that involve fiat money: cryptocurrency purchases, cash outs to bank cards or bank accounts, mobile phone top ups, and Crypterium Card top ups.

Each of those features involve different fees, depending on the size of the transaction. You can find more details about those fees in our blog.

What is a crypto-fiat transaction?

Any transaction, in which crypto was exchanged to fiat (standard money) or vice versa.

This type of transaction is what makes the Crypterium app stand out from all the other crypto wallets on the market. Our functionality is focused on bringing together all the benefits from both worlds, the innovations of BlockChain technology, and the convenience of already existing fiat payment infrastructure.

Must I verify my identity?

The Crypterium Wallet makes it easy for you to move in and out from digital assets. As a fully AML/CTF compliant company, we are required to conduct checks to ensure that transactions are not linked to illegal activities. To do so, yes, we need to know a bit more about you.

Depending on the features you would like to use on the Crypterium Wallet, you will need to provide different details about your identity and residence.

What if I dont want to provide my personal data?

Unfortunately, we won't be unable to provide you with the full experience that you’re looking for. That said, you can always change your mind and come back later.

How do you protect my personal information?

Our application security is very strong and it fulfills the most modern security requirements to mobile banks. Private keys are not stored within the app, so it is impossible to get access to them by just hacking the phone. Databases are backed up on a regular basis and we use a "hosted wallet" solution for transactional wallets. There is KYC (Know Your Customer) identification available in the app, which is required for our more sensitive features, as well as 2FA. We are fully compliant with the EU General Data Protection Regulation (GDPR).

How can I verify my identity?

With Crypterium, verifying your profile is a smooth and fast process. To get started, simply launch the wallet, go to the ‘Profile’ tab and click on “Increase limits”.

How many verification levels do you have?

There are 3 verification levels on the Crypterium Wallet:

Limits Up to 150 EUR/mo 150 to 10,000 EUR/mo Over 10,000 EUR/mo
Description Enter your first name, second name, and the country of residence. Identity verification (ID document). Address Verification (on top of your ID verification)
How do I deposit cryptocurrency in my Crypterium Wallet?

To deposit cryptocurrency in your Crypterium Wallet account, click on ‘Top Up’ and press the ‘Receive from wallet’ option to continue. Then, select the cryptocurrency balance of your choice and click on ‘Share’ to copy the wallet address for that specific currency. Alternatively, you can scan the QR code displayed on the screen to automatically input the wallet address.

If you will be receiving funds from another Crypterium Wallet account, you could simply share the phone number linked to your account with the sender. Money will be automatically credited to your account.

How do I withdraw cryptocurrency from the Crypterium Wallet?

With the Crypterium Wallet, you have two options to send cryptocurrency to other people. You can either input or scan their wallet addresses, or enter the recipient’s mobile phone.

Even if the recipient does not have a Crypterium Wallet account, we’ll automatically create one for them and credit the funds you’ve sent. The recipient is notified of the incoming transaction via SMS, with a special link to register and access the funds.

The best part? If you use the ‘Send by phone’ feature to transfer cryptocurrency, you don’t pay any transaction fee whatsoever. All you have to do is select the cryptocurrency of choice and click "Send". Transactions are processed immediately.

How do I exchange cryptocurrency by using Crypterium?

To exchange between your favourite currencies, simply launch the Crypterium Wallet and press “Exchange”. Then, select the cryptocurrencies you would like to exchange, as well as the exact amount. The system will automatically provide the exchange rate.

How do I buy cryptocurrency by using Crypterium?

Buying cryptocurrency is now easier and cheaper than ever before. With the Crypterium Wallet, you can purchase the world’s top cryptocurrencies in just a few clicks.

To start a purchase, launch the wallet and go to the ‘Buy crypto’ section. Pick the currency you want to buy, and select and amount. Then, enter your card details (VISA & MasterCard accepted). Our system will show the exact amount in fiat money, as well as the exchange rate and the applicable purchase fee.

To date, Crypterium offers the lowest purchase fee on the market. For transactions below 100 EUR, the fee is 2%, and 1% for every purchase above that amount.

Can I buy cryptocurrency from any country?

Unfortunately, due to local or international regulations, this feature is not available in some jurisdictions. You can check the actual list here:

  • Afghanistan
  • Algeria
  • Australia
  • Brazil
  • Bosnia and Herzegovina
  • Bahamas
  • Jersey
  • Bangladesh
  • Bolivia
  • Cambodia
  • Canada
  • The Central African Republic
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Cuba
  • North Korea
  • Democratic Republic of the Congo
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • French Guiana
  • Gibraltar
  • Guadeloupe
  • Guatemala
  • Haiti
  • Honduras
  • Indonesia
  • Iran
  • Iraq
  • India
  • Isle of Man
  • Japan
  • Jordan
  • Kuwait
  • Kyrgyzstan
  • Lebanon
  • Libya
  • Macao
  • Malaysia
  • Mali
  • Malta
  • Martinique
  • Mexico
  • Mongolia
  • Morocco
  • Myanmar
  • Nepal
  • Nicaragua
  • Northern Macedonia
  • Palestinian Territories
  • Pakistan
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Puerto Rico
  • Qatar
  • Saint Barthélemy
  • Saint Martin
  • Saudi Arabia
  • Somalia
  • Southern Sudan
  • Switzerland
  • Syria
  • Thailand
  • Tunisia
  • Trinidad and Tobago
  • United Arab Emirates
  • Uruguay
  • USA
  • Venezuela
  • Vietnam
  • Yemen
  • Zimbabwe
How do I cash out cryptocurrency?

You can cash out your cryptocurrency straight to your bank card. To do so, launch the Crypterium Wallet and press “Withdraw to card”. Then, select the balance and amount of cryptocurrency you would like to withdraw. The system will show exactly how much you’ll receive, as well as the exchange rate and fee for the transaction.

Once you confirm the details, you can enter your bank card details and withdraw. Unlike bank account withdrawals, you will receive the money immediately after confirmation.

Can I cash out cryptocurrency in any country?

Unfortunately, due to local or international regulations, this feature is not available in some jurisdictions. You can check the actual list here:

  • Afghanistan
  • Algeria
  • Australia
  • Brazil
  • Bahamas
  • Jersey
  • Bangladesh
  • Bosnia and Herzegovina
  • Bolivia
  • Cambodia
  • Canada
  • Central African Republic
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Cuba
  • North Korea
  • Democratic Republic of the Congo
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • French Guiana
  • Gibraltar
  • Guadeloupe
  • Guatemala
  • Haiti
  • Honduras
  • Indonesia
  • Iran
  • Iraq
  • Isle of Man
  • Japan
  • Jordan
  • Kuwait
  • Kyrgyzstan
  • Lebanon
  • Libya
  • Macao
  • Malaysia
  • Mali
  • Malta
  • Martinique
  • Mexico
  • Mongolia
  • Morocco
  • Myanmar
  • Nepal
  • Nicaragua
  • Northern Macedonia
  • Palestinian Territories
  • Pakistan
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Puerto Rico
  • Qatar
  • Saint Barthélemy
  • Saint Martin
  • Saudi Arabia
  • Somalia
  • Southern Sudan
  • Switzerland
  • Syria
  • Thailand
  • Trinidad and Tobago
  • United Arab Emirates
  • Uruguay
  • USA
  • Venezuela
  • Vietnam
  • Yemen
  • Zimbabwe
How to avoid fraud?
  1. Protect your personal information: Unfortunately, there are fraudsters that pretend to be from Crypterium, asking for you to verify your personal information or trying to help you with any issue via email or Telegram chat. Please make sure to double-check if the details present on the email are valid and actually belong to us (email address, contacts, what subject on the email is used, who is writing you an email, etc.) and check their @nickname in Telegram chat. Be especially suspicious if someone is asking for information that Crypterium already has. If you suspect fraudulent activity from someone using our name, please contact us immediately via support@crypterium.com. Please keep in mind that we will never ask for information that could compromise your account and our support will never contact you first in chats, or ask for any funds to assist you.
  2. Create a strong password for your account: Please consider creating a password that is at least 12-14 characters long and includes a mix of numbers, capital/lower-case letters, and symbols. Try staying away from obvious dictionary words and combinations of dictionary words. Try using passphrases (a line from a book or a song, for instance) instead of passwords, as they are easier to remember and more difficult to guess.
  3. Sign out from public devices: If you're logging into our website in a public place (library, office, friend's house, etc.) do not forget to logout when you're done.
  4. Reporting suspicious activity: If you think that your account has been compromised, please reach out to us at support@crypterium.com immediately. If you have given any of your login information to somebody or use the same password for several accounts, please change it.

Crypterium Card

What is the Crypterium Card?

The Crypterium Card is a prepaid payment card, seamlessly connected to the Crypterium Wallet, that allows you to spend your digital assets in a fast and fair way.

The Crypterium Card card has a global focus, meaning you can request yours from many different countries.

To spend your cryptocurrency, you have to top up the Crypterium Card using any of your cryptocurrency balances available. The Crypterium Card is a payment solution that can be used for online and offline purchases, as well as to withdraw fiat money from ATMs.

Can I order the Crypterium Card in any country?

Unfortunately, due to local or international regulations, this solution is not available in some jurisdictions and territories. You can check the actual list here:

  • Afghanistan
  • Albania
  • Angola
  • American Samoa
  • Bahamas
  • Barbados
  • Botswana
  • Burundi
  • Cambodia
  • Cayman Islands
  • Central African Republic
  • Democratic Republic of the Congo
  • Côte d'Ivoire
  • Cuba
  • Eritrea
  • Gaza Strip
  • Ghana
  • Guam
  • Guinea Bissau
  • Guinea
  • Iran
  • Iraq
  • Iceland
  • Jamaica
  • Lebanon
  • Liberia
  • Libya
  • Mali
  • Mauritius
  • Mongolia
  • Myanmar
  • Nicaragua
  • North Korea
  • Pakistan
  • Palau
  • Panama
  • Samoa
  • Seychelles
  • Sierra Leone
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Trinidad and Tobago
  • Uganda
  • USA
  • US Virgin Islands
  • Venezuela
  • West Bank
  • Yemen
  • Zimbabwe
  • Namibia
  • Brunei Darussalam
  • Ecuador
  • Bermuda
  • Bahrain
  • Guatemala
  • Kenya
  • Anguilla
  • Antigua and Barbuda
  • Aruba
  • Belize
  • British Virgin Islands
  • Dominica
  • Jersey
  • Djibouti
  • Fiji Islands
  • Guernsey
  • Gibraltar
  • Curacao
  • Cook Islands
  • Maldives
  • Marshall Islands
  • Isle of Man
  • Montserrat
  • Nauru
  • Niue
  • Palau
  • Saint Pierre and Miquelon
  • Sint Maarten
  • St. Helena
  • Tahiti
  • Turks and Caicos Islands
  • Tonga
  • Uruguay
  • Vanuatu
  • Mongolia
  • Crimea
  • Azores
  • Madeira
  • St. Kitts and Nevis
  • US Minor Outlying Islands
What’s the base currency of the Crypterium Card?

The base currency of the Crypterium Card is in euros (EUR).

When you top up your Crypterium Card, you’re converting cryptocurrency to fiat money. Our bid-matching engine finds the best rate for your transaction.

How do I order a Crypterium card?

Ordering the Crypterium Card is a straightforward process. Launch the Crypterium Wallet on your mobile device and go to the ‘Card’ section. Click on ‘Order the card’ to choose your desired card program and follow the instructions. Regardless of which program better fits your needs, keep in mind that you’ll be required to verify your identity.

How can I use a Crypterium Card?

The Crypterium Card is like any other payment card. You can swipe, chip or tap it on any POS terminal. You can use it to pay for online purchases, and use it at ATMs to withdraw cash.

The only difference between the Crypterium Card and a payment card issued by your bank is the mechanics behind it. The Crypterium Card is connected to your Crypterium Wallet, so you can quickly top it up with digital assets and spend fiat around the world.

CRPT Token

What is CRPT token?

Just as a machine operates on fuel, Crypterium payment solutions are powered by CRPT tokens. All crypto-fiat transactions include a 0.5% CRPT fee. Does it mean you need to have CRPT to perform a transaction? Nope.

For example: if you’re withdrawing Bitcoin to your bank card, we’ll charge a 0.5% fee and convert that amount in CRPT. Then, that amount is burned. By doing so, we ensure the supply of CRPT reduces over time and as the platform processes more payments.

Is it possible that all the tokens can be burned?

No, increasing demand for tokens will increase the price of the tokens thereby reducing the amount that is going to be burned for each transaction. In practice this will mean that we will not run out of tokens, just burn a decreasing amount of the issuance over time.

Here’s an example: if you pay for a $100 purchase with the Crypterium app, when CRPT is worth $0.5, you’d burn 1 token. But if the CRPT price increases, for example to $2, you’d only need to burn 0.25 CRPT for the same transaction. Simply put, the token-burning rate will be constantly decreasing. Think of it as an asymptote graph. Moreover, CRPT token is not an integer with 18 digits after the decimal point.

What is the total supply of CRPT?

During the token sale, Crypterium issued 99,983,677 CRPT tokens before reaching the hard cap designated in the White Paper. As specified, 70% of this amount went to those who bought tokens during the ICO, and the other 30% were reserved for the project’s needs. No more tokens will ever be added.

How can I buy CRPT?

You can buy CRPT with your debit or credit card straight from the Crypterium Wallet. Alternatively, you can exchange other cryptocurrencies for CRPT on the Crypterium Wallet and renowned cryptocurrency exchanges like KuCoin, Liquid, HitBTC, and Binance DEX.

Is there a Crypterium referral program?

Yes, we have a simple, yet very rewarding referral program. To participate, launch the Crypterium Wallet and go to the “Refer & Earn” section.

Select the contacts from your phone and invite them with a unique referral link. You can also copy the link and share it on your social media.

How the Crypterium referral program works? How do I earn commission?

Before you can join the referral program, you need to verify your profile. Once it's done, you can invite as many people as you want.

For each active user registered using your link, you get:

  • $5 fixed reward
  • 25% of their fees for an entire year

In order to get your reward, your referral has to undergo identity verification and buy, cash out, top up their mobile, order or top up the Crypterium Card for a sum over 50 EUR.

Rewards are typically credited to your account within 72 hours after all conditions are met.

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